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Last updateSat, 15 Dec 2018 12am

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    Saturday, December 15, 2018-3:30:44P.M.

     

     

     

     

     

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Saipan Chamber of Commerce and Island Training Solutions offer afternoon session for ‘Excelling in Professional Relationships’ seminar

(Press Release) — Due to overwhelming interest, the Saipan Chamber of Commerce will be offering a second session in the afternoon for the upcoming “Excelling in Professional Relationships,” a training seminar designed to give your employees the skills needed to communicate professionalism, to gain respect, and to enhance customer relationships with excellence.

Every business owner wants their staff to succeed by improving relationships with customers, but not all of us know the finer points of how to motivate our team for maximum improvement and results.

During this seminar, participants will learn how to identify one’s own emotions and subsequent reactions for improved performance. Understand how one’s attitude, words, and actions help or hinder a relationship, better manage relationships by negotiating the needs of others, and improve skills to help others increase capabilities. Get the most from your staff by improving communications and enhance retention of your customers and employees.

Participants will also learn how to have more meaningful conversations, learn to ask key questions that engage, and be able to model appropriate gestures to provide a remarkable experience to retain and grow client relationships. This seminar will teach participants the importance of networking in and outside the workplace. Every business’s greatest tool is their employee!

Your employees will obtain concepts that can be implemented immediately for personal and business success, and which will deliver quality relationships crucial to sustaining and successfully growing your business. One attendee at a similar event stated “The workshop presenter made the class exciting and humorous which plays a big part in capturing his audience. The presentation was clear and concise. Overall a great experience and lesson!”

The “Excelling in Professional Relationships” seminar will take place in the Saipan Chamber of Commerce conference room at the Marianas Business Plaza, 3rd Floor, Suite #315, on Thursday, July 19, 2018 from 1:30 p.m. to 4:30 p.m. Registration fee is $50 per person for chamber members and $55 per person for non-members.  Light refreshments are included.  Reservations and advance payment are required, as seating is limited. To register, call 234-7150 or email coordinator@saipanchamber.com.