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    Saturday, December 7, 2019-11:45:05A.M.






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Saipan’s Jocelyn Asistores wins McDonald’s Global Ray Kroc Award

McDONALD’S Middle Road Saipan general manager Jocelyn Asistores is one the recipients of McDonald’s Global Ray Kroc Award.

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Jocelyn “Joyce” Aristores, third left, poses with the crew and manager at McDonald’s Middle Road.  Photo by Dads Maluyo

Asistores, who has been working for McDonald’s Saipan since 1994, said she didn’t know that she was nominated for the award.

“I only found out when they announced that I won,” she added. “I was speechless.”

She said, “It feels good to receive this award.”

It’s the first time that a general manager from the CNMI has won the highest award given to a McDonald’s employee.

“I really didn’t know what I did to win the award because for me I’m just doing my job,” Asistores said.

Her advice to her fellow McDonald’s employees is to enjoy their work and put their heart in what they are doing.

Asistores said being a leader does not mean that one needs to be strict.

“Being a leader means that you must also understand the needs of your people. I always say to my managers that for them to go up they also have to bring their team up,” she added.

Asistores said she is grateful to her staff and managers.

“This award is not possible without the team. Yes, I am their general manager, but they work hard, and the credit for this award goes to them and also to my bosses who recognized my work and nominated me.”

Asistores will participate in the annual McDonald’s Worldwide Convention in Orlando, Florida in April 2020 to receive her award.

McDonald’s of Guam & Saipan congratulates Asistores for winning the award.

She is the first in the Ayuyu organization to receive the prestigious award, which is “a testament to her dedication and commitment to her team, to the customers that visit her restaurant daily, and to the brand McDonald’s.”

Since the start of her career, “Joyce has excelled in each of her roles as a crew member, to an area manager, and to her current role as General Manager. In 2014, Joyce was given the opportunity to attend McDonald’s Hamburger University, a state-of-the-art training center for McDonald’s managers and employees, in Chicago, IL.”

Upon graduation, she was promoted to general manager for McDonald’s Garapan. In Aug. 2019, Joyce was promoted to general manager for McDonald’s Middle Road. Currently, she manages a team of 59 employees.

When asked about her work ethic, Joe Ayuyu Jr., area supervisor, said: “I am so proud of all the accomplishments Joyce has made thus far and I am confident in her abilities to accomplish much more. She is an inspiration to her team and everyone around her. Joyce “embodies the brand McDonald’s to the fullest and we are blessed to have her as part of our team. Cheers to 2020 and beyond!”

McDonald’s of Saipan owner/operator Marcia Ayuyu said: “Joyce is a very dedicated person and has great people skills. She is a great leader.”

Mrs. Ayuyu noted that with more than 36,000 McDonald’s restaurants worldwide, “Joyce joins the top 1 percent of general managers that demonstrate superior performance in their McDonald’s restaurant and throughout the McDonald’s system.

The Global Ray Kroc Award is designed to identify and celebrate the best restaurant managers across the world. “Every two years, McDonald’s recognizes the top 1 percent of general managers that demonstrate superior performance in their restaurants. Each nominee goes through a vigorous nomination process reviewed by field office HR, field operations teams, and nationally. Winners are selected based on a mix of business results and leadership behaviors by esteemed panelists.”

About McDonald’s of Guam & Saipan

McDonald’s of Guam & Saipan, locally owned and operated by franchisees Joe Ayuyu Sr. and Marcia Ayuyu, is the leading food service restaurant chain in the Mariana Islands. First opened in 1993, the organization includes eight McDonald’s restaurants, two on Saipan and six on Guam.

In 2016, the Ayuyus acquired all McDonald’s restaurants on Guam and the company remains one of the largest employers in the Mariana islands.