By Gerardo R. Partido
Variety News Staff

CONTINENTAL Micronesia has launched an enhanced, self check-in kiosk service at the Continental ticket counter in the Guam airport.
The enhancements include three new language capabilities: traditional Chinese, simplified Chinese, and Japanese.
The kiosks also allow customers to utilize five other languages: English, French, German, Portuguese and Spanish.
According to Continental Micronesia director of sales and marketing for Micronesia and Asia David Kendell, the improved self check-in kiosk service will help make travel convenient for the island’s Japan market, which makes up over 80 percent of Guam’s visitor arrivals.
“In addition to having many features of the kiosk at our customers’ fingertips, wait times will be reduced significantly or eliminated altogether,” Kendell said.
He added that the electronic service readers used by the check-in kiosk service allows Continental customers more control over their travel experience.
Under the enhanced self check-in kiosk system, customers are able to:
* Check-in for international flights;
* View or change their seating options;
* View the lay-out of the aircraft;
* Avail themselves of a faster check-in process;
* Check bags;
* Update their frequent flyer number; and
* Transact in any of eight languages.
Customers will still have the option to check in at the Continental ticket counter.