THE First Hawaiian Bank will soon begin offering a new level of online security to its Internet banking service as part of its continued commitment to protect customers against online fraud and identity theft, according to an announcement by president and chief executive officer Don Horner.
The First Hawaiian Bank is one of the first financial institutions in Hawaii to offer an online banking security enhancement which the Bank is calling SiteSecure sm. This new security feature is free for all First Hawaiian Bank online customers. Set up is easy and does not require any new hardware or software. SiteSecure sm provides a new level of protection for both the customers and the bank.
“With the rise in online fraud and identity theft cases in Hawaii and nationwide, we are proud to be one of the first banks in Hawaii to provide our customers with a more secure online banking environment,” said Horner. “Our new SiteSecure sm online banking security feature will help provide our valued customers with peace of mind when accessing their accounts through the Internet.”
SiteSecure sm provides security protection in two ways. Each time a customer logs onto the FHB online site, they will be shown an image that the customer selects and the phrase they typed in during their SiteSecure sm set up. This enables the customer to confirm that they are actually logging into the official First Hawaiian Bank online site before entering their personal information. SiteSecure sm also guards against unauthorized access by others who may try to log in as the customer from another computer. If SiteSecure sm detects that a login request is coming from a computer other than the one the customer normally uses to access their FHB online account, the system will automatically ask the user a security question that the user must correctly answer before the system will allow access to the customer’s information.
The First Hawaiian Bank’s SiteSecure sm feature is in response to the Federal Financial Institutions Examination Council guideline encouraging all financial institutions to implement more stringent online banking security to help protect consumers against online fraud and identity theft.