Marianas Variety

Last updateThu, 27 Jul 2017 12am

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    Wednesday, July 26, 2017-2:48:33P.M.

     

     

     

     

     

One Year Stronger

The island’s largest resort in the north celebrates its one year anniversary this weekend with remarkable achievements in such a short time and it is all because of great teamwork.

Kensington Hotel Saipan opened last July with several personnel challenges and construction delays, but within a few months saw a jump in from 30% room occupancy to an average of 85 to 90% today, says General Manager Matthew Park.

“We really had our challenges in the beginning, but now as the team grows and learns to work well together, we have achieved more than we could hope for, especially reaching our profit margins in the first year,” smiled Park.

A veteran of the local and regional hotel industries, Park made it his mission not only to develop the hotel’s local workforce, reaching 60% of all personnel, but also to control the hotel’s occupancy levels to fit a prime level of service for all their guests.

“We would like each of our guests have a wonderful experience at our hotel, rather than just filling up all the rooms. We rather control our numbers and focus on giving them a quality experience with the resources and staff available,” said Park.

The result shows on one of the world’s most popular travel sites, www.booking.com, with guests ranking Kensington Hotel Saipan with 8.4 out of ten, rising just above Guam’s luxurious Dusit Thani’s Resort.

“We are proud to be able to introduce and offer such high quality of service here on the islands and for our guests to rank us quite well, it is really the dedication of our staff and our team that continues to move us forward,” said Park.

All in a Year's Work. General Manager Matthew Park, center, joins Coral Ocean Point Resort staff yesterday as they prepare for sister company Kensington Hotel Saipan's first golf tournament tomorrow celebrating the resort's first year anniversary.

“Kensington Hotel Saipan is about giving our guests the experience of a high luxury brand that is affordable for individuals, couples and families. We work hard to create a vacation well worth saving for and to remember,” he smiled.

The sprawling 313 room resort that rise several floors hosts six restaurant outlets, Loria, East Moon, Meisho, Ocean Grill, OHAS and Splash Bar, a water park, luxury shopping centre, and a range of family friendly activities, is also unforgettably stylish.

Celebrating the beauty and wonder of the islands’ nautical surroundings, Kensington Hotel Saipan is unique in its décor and design, photo worthy of guests and sightseers alike.

Tomorrow, Kensington unveils the islands’ largest infinity pool with a view that boasts an expansive blue ocean and golden sunsets.

E-Land, Kensington Hotel’s parent company, is the CNMI’s largest hotel group, owning two other major properties, Pacific Islands Club and Coral Ocean Point and is also a Christian-based conglomerate following the philosophy of earning through honest hard work and giving back to the communities they serve.

In celebration of its one year anniversary, Kensington Hotel is also linking up with its sister property, COP Resort, to host its first golf tournament tomorrow with about 75 to 80 golfers expected.

Park leads a large Corporate Social Responsibility team that conducts various projects throughout the community and donations to groups and events—thousands of dollars worth in just the past year.

“Besides increasing our community services, it is my dream to be able to create a training program or school just for hoteliers to train our local workforce to reach higher levels of standards of service and career development,” said Park.

“We are most grateful for the continued support we have received since we have opened and we look forward to what we can achieve together in the years ahead,” he said. “Thank you to our hard working team, our guests and our community, let’s celebrate together.”