CNMI Labor announces phone numbers for Pandemic Unemployment Assistance

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(Office of the Governor) — The CNMI Department of Labor continues to work with the U.S. Department of Labor in launching the Pandemic Unemployment Assistance or PUA program and the Federal Pandemic Unemployment Compensation or FPUC program.

“The CNMI's PUA Implementation Plan is in review by the U.S. Department of Labor-Employment and Training Administration.  This week, CNMI DOL is in training sessions for phase one of the plan, which is the initial claims process.  Another training session this week is for the adjudication and determinations. At the same time, DOL staff continue to ensure that the services are provided to the public, as much as possible,” said Secretary of Labor Vicky Benavente.

CNMI DOL understands the public has many questions about these new programs.

“We understand the need and importance for these programs to be implemented quickly, correctly, and securely. At this time, there are still many CNMI specific aspects to operations and logistics that are being finalized with our federal partners. As soon as that operational programming is completed and approved by USDOL, CNMI DOL will publish community resources and guidance,” added Secretary Benavente.

If you have general questions regarding the PUA and FPUC programs, you may call any of the phone numbers listed below between the hours of 8:00 a.m. to 12 p.m., Monday to Friday:

Dedicated phone numbers for PUA/FPUC information:







If CNMI DOL is unable to answer your questions at the time of your call, you will receive a callback. If you cannot get through the line, please try again or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Please do not send personal or sensitive information via email.

Please note that these numbers are subject to change and may be reassigned to certain PUA/FPUC functions after implementation, such as processing appeals or reporting fraud. 

For the latest contact information and guidance, please visit the website at or

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