The Skiplino app offers customers a faster and more efficient way to book an appointment at our Agana Shopping Center, GPO, Micronesia Mall, and Gualo Rai locations. Once the appointment has been booked by the customer, the app intuitively calculates the travel time to the selected store and adjusts if delays and cancellations occur.
“We realize the importance of saving time and avoiding waiting in line when transacting with us. We hope this new technology will help reduce your exposure to crowds and enhance your overall experience at our store locations. We invite you to download and start using the Skiplino app today,” said Elizabeth Henry, vice president, consumer sales & customer care, Docomo Pacific.
Try Skiplino for your next appointment using the following steps:
1) Download the free Skiplino app from the Apple or Google Play store on your device and follow the easy step by step instructions on the app.
2) Launch the app and choose your “country” (Guam or Northern Mariana Islands).
3) Choose the branch you wish to visit.
4) Select CUSTOMER SERVICE and your date/time of visit.
5) Input your NAME and REASON for VISIT.
6) Book your appointment and instantly get a customer ticket.
7) You may receive a phone call from a Docomo Pacific Customer Care associate for more information so they can prepare for your visit.
Get to know more about what makes us “Better Together” at www.docomopacific.com
