NMC-CDI elevates communications skills of Public Assistance Office

Employees of the CNMI Public Assistance Office recently completed a four-session government communications training conducted by  Northern Marianas College's Community Development Institute.

Employees of the CNMI Public Assistance Office recently completed a four-session government communications training conducted by  Northern Marianas College’s Community Development Institute.

(NMC) — The CNMI Public Assistance Office recently completed “GovComms: Effective Communication for Government Employees Training Initiative,” a four-session government communication program designed to improve communication skills, teamwork, and productivity in the workplace.

The program was conducted by Northern Marianas College’s Community Development Institute.

GovComms focuses on the topic of effective communication in the workplace, with the goal of enhancing teamwork, productivity, and overall job satisfaction for employees. CDI provided the program’s content, materials, and instructors for the training.

Participants were able to expand on the skills and strategies necessary to effectively communicate in internal and external professional environments.

These skills included writing concise emails, memos, and reports, conducting effective meetings and presentations, effectively communicating with clients and colleagues, workplace communication ethics and etiquette, and the importance of nonverbal communication, active listening, and conflict resolutions.

“The Community Development Institute is committed to empowering professionals through our innovative training,” CDI Director Monique Sablan said. “Programs such as GovComms are tailored to enhance communication skills, making employees more effective in their roles. Our mission is to help enhance productivity, equipping our clients and their staff with customized training that ensures that they can excel in their essential work.”

“The GovComs class was a great opportunity,” shared participant PAO Project Specialist Francisco Deleon Guerrero. “I encourage all to take the course. It’s a very informative training that will enhance your etiquette and speech performance.”

Additionally, participants received a certificate of participation, and are able to apply their contact hours towards NMC’s CE250 (Cooperative Education 250) course.

For more information about CDI and its programs, please contact [email protected]/.

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