Commonwealth Medicaid Agency – Saipan office relocation updates

(CMA) — The Commonwealth Medicaid Agency announces the relocation of its Saipan offices to the Horiguchi Building in Garapan next to Kristo Rai Church. The move is being conducted in phases to better serve Medicaid members, providers, and community partners.

Administrative services, claims, and program integrity & compliance sections

Effective Sept. 24, 2025, these sections are now located on the 3rd Floor of the Horiguchi Building. Suite 305 serves as the central receiving area for all CMA documents, including claims, invoices, contracts, and provider agreements.

Temporary contact information is as follows:

(670) 664-4884 – CMA Administrative Services

(670) 664-4883 – Provider Enrollment & Prior Authorization

claims@cnmimedicaid.org – For claims inquiries and assistance

Eligibility & Enrollment Section

The Eligibility & Enrollment Section will relocate to the 2nd Floor of the Horiguchi Building. In preparation for the move, the office will be closed on Thursday, October 2, and Friday, Oct. 3, 2025. Normal services will resume at the new location on Monday, Oct. 6, 2025.

CMA encourages Medicaid members, providers, and the public to visit www.cnmimedicaid.org/.

The Commonwealth Medicaid Agency appreciates the community’s patience and understanding during this transition and looks forward to welcoming the public to its new office space.

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