“We have the media to thank for the success of this enrollment period; great coverage and public service announcements,” said Brabu co-Owner, Ted Parker. “People showed up in record numbers, many telling us about the difficulties they experienced both on the phone to United Health Care (UHC), the AARP MedicareRx plan providers and on-line. Once we were directed to the www.medicare.gov website by Congressman Killili’s office the applications could be completed easily in minutes.” The number of new CNMI enrollees this year will increase UHC membership by over 100%.
Prior to this enrollment period, Chad Szczepanskie, UHC Sales and Marketing Manager, reported that their company had only 100 active members in the region since Part D was offered in 2006. Brabu, co-Owner, Kathy Yuknavage, alerted UHC of the difficulties experienced by manam’ko wishing to avail the insurance program. Sales Distribution Compliance manager, R. Chris Krafft, wrote back stating that “We have investigated and determined that the telephone number was routed incorrectly.” UHC has since corrected the phone system.
“We hope that next year’s enrollment will be much easier for everyone.” said Yuknavage. In any event, Ms. Celis pledged to continue providing assistance next enrollment period. “What a great way to start the Christmas season. It’s been really wonderful.”
Any Medicare Part D applicants that have not yet received their cards in the mail or have other questions are invited to call Brabu Pharmacy at 233-AMOT (2668) to check their enrollment status.
