THE Commonwealth Utilities Corp. is recommending customers to fill water tanks and extra vessels, such as bathtubs, five-gallon buckets, etc.
For Rota: during heavy rain events, CUC will shut off the main cave water source to avoid elevated turbidity level in the water system. While water turbidity levels are within acceptable range at this time, the current weather forecast due to the approaching storm may result in the need for an emergency water service interruption. Alternative sources will be activated. Therefore, customers on high elevation will be experiencing low water pressure to no water.
24-hour customer service phone lines
CUC would also like to remind the public of the importance of keeping the 24-hour customer service phone lines open for emergencies. Our priority is to ensure that the phone lines remain readily available for emergency utility situations where immediate assistance is required, such as down power lines, burning or sparking transformers, major water leaks, and/or sewer overflows.
If and when a storm or typhoon becomes unsafe to send our operators into the field to handle emergencies, we kindly request that you report any hazards and maintain a safe distance until help becomes available.
For updates on electrical and water outages, contact the automated CUC Hotline at (670) 236-4333.
For more information, contact CUC Customer Service (670) 664-4282 or monitor its Facebook page (https://www.facebook.com/CommonwealthUtilitiesCorporation/).
