TAMUNING, Guam — Docomo Pacific, regional leader in innovation, telecommunications, and entertainment, works quickly to assess and restore service outage in Guam and the CNMI.
“Early [Friday] morning, [March 17], a cyber security incident occurred and some of our servers were attacked. Immediate failsafe protocols were initiated by Docomo Pacific cyber security technicians to shut down affected servers and to isolate the intrusion. Docomo Pacific’s customer data, mobile network services, and fiber services remain unaffected, protected, and secure at this time. We are working to restore service as soon as possible,” said Roderick Boss, President & CEO, Docomo Pacific.
Docomo Pacific customers are encouraged to utilize their mobile data to tether other devices such as laptops and tablets at no additional cost. Time of restoration is unknown.
Updates will be posted on Docomo Pacific’s social media. For more information or to discuss your service in detail, call Guam (671) 688-CARE or CNMI (670) 488-CARE.
