(SCC) — The Saipan Chamber of Commerce is delighted to announce its first professional development training of 2025 focusing on “Creating A Customer Experience” led by Jim Arenovski from Island Training Solutions. The training is scheduled to take place on Tuesday, March 25, 2025, from 9 a.m. to 12 noon at the Marianas Business Plaza, sixth floor, Suite 604.
This class is a valuable investment in gaining the skills to boost customer loyalty and grow your local customer base. Cutting services or reducing product quality is not the answer. Instead, you’ll learn proven techniques to improve your customer experience and ensure they keep coming back.
The key concepts of this professional training include:
• No/low-cost sales and marketing tips to attract customers
• How to create a vision of how you want customers to feel when they leave
• Effective techniques to hire, train, and develop your staff
• How to elevate customer service excellence to retain customers
• How to create a customer experience playbook for your team
• Ways to merge marketing, sales, and face-to-face engagement to enhance the customer experience
In addition, there will be a raffle draw for two lucky winners to receive customer service/sales books, courtesy of Island Training Solutions.
Regardless of your industry, this class offers a unique opportunity to help any business attract and retain loyal customers. Invest in your company and register your team today!
Registration fees for the training are set at $50 for chamber members and $60 for future Chamber members. A special group discount of $5 per person is available when enrolling three or more participants. Interested individuals can sign up today by visiting https://tinyurl.com/1stQtrPD/.
For registration assistance, participants can contact the Chamber at (670) 234-7150 or email contactus@saipanchamber.org/.
Don’t miss this opportunity to invest in your business and team!
About the SCC
The Saipan Chamber of Commerce is a non-profit organization who serves its members as a resource, enhancing business and life on Saipan. Our vision is to create an island where businesses, families, and communities succeed as one. For more information or to learn how to become a Chamber member, visit www.saipanchamber.com/, call (670) 234-7150, or visit the 2nd Floor of the Marianas Business Plaza (Suite 201-A).
