Delta-Northwest merger brings service enhancements

As part of its $500 million investment to integrate the two airlines, Delta this month is standardizing its international offerings available on all long-haul aircraft featuring a BusinessElite cabin — the former “World Business Class” on Northwest aircraft.

For travelers flying in the international economy cabin, that means complimentary beer and wine throughout flights operated by Delta and Northwest.

Spirits, including Delta’s signature cocktails by Rande Gerber, also are available for $7 each.

Additionally, on flights longer than 3,800 miles customers in the economy cabin receive an upgraded hot breakfast.

BusinessElite customers on both Delta- and Northwest-operated flights enjoy signature selections created by Delta’s celebrity chef Michelle Bernstein, whose June menu includes roasted chicken à l’orange and ricotta and basil fettuccine.

A selection of wines chosen especially for Delta by master sommelier Andrea Robinson also is featured.

Other amenities BusinessElite customers already enjoy include an oversized pillow and duvet.  

“June marks another major milestone in our merger with Northwest as we introduce high-quality products on board Delta and Northwest aircraft operating internationally,” said Joanne Smith, senior vice president of in-flight service. “We continue to bring together the best of both airlines to create one best-in-class experience for customers traveling with us worldwide.”

In late March, Delta combined products for customers traveling on all Delta- and Northwest-operated domestic flights to include expanded first and economy class food offerings, Rande Gerber signature cocktails, in-flight entertainment, and the new Sky in-flight magazine, which was introduced on April 1.  

Delta continues its progress to achieve a single operating certificate by the end of the year.

In addition to upgrading its onboard product and services, Delta has added four routes in June to further strengthen its presence in Asia.

 Newly added routes are Shanghai-Detroit nonstop service; Tokyo-Narita to New York-JFK, Tokyo-Narita to Salt Lake City, and Tokyo-Narita to Ho Chi Minh City, Vietnam.

 

Trending

Weekly Poll

Latest E-edition

Please login to access your e-Edition.

+